The tScheme Code of Conduct
Participants in the electronic
trust services industry strive:
- to act in an honest,
fair, reasonable and trustworthy manner;
- not to bring electronic
trust services into disrepute;
- to provide clear information
about what each electronic trust service provides, including limitations and
exclusions, to those who rely on that service;
- to meet service commitments
and obligations;
- to be proactive in
identifying and correcting faults and deficiencies in electronic trust services;
- to operate in accordance
with appropriate standards;
- to act promptly in
resolving complaints relating to electronic trust services.